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To adapt to the changing market conditions and the increasing competition of (inter)national players, our omni-channel platform connects over 200 product brands with more than 1,000 retailers. We strongly believe in a hybrid future for online and offline shopping, because people often prefer to shop online, but sometimes miss the benefits of a physical shop. With an omni-channel strategy we also help passionate craftsmen, SMEs and manufacturers to adapt to the changing market of e-commerce and growing competition.
IMPROVING ALL-ROUND EXPERIENCES
Connect+ Group is an omni-channel platform resulting from an extensive collaboration between over 200 brands and 1,000 retailers
Customers are the main focus. The service process is consistent with this and is organised with great efficiency. There is a proper balance in offering and enticing to all (digital) channels. We meet the needs of customers, digital when possible and personal when necessary. The customer journey transcends the importance of individual channels and requires integral cooperation within the organisation.
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