Data protection is a matter of trust. Your data is in good hands at the Heylen Group. We process your data in accordance with current legislation and the requirements of the EU Data Protection Regulation (better known as GDPR), which will come into force across Europe from 25 May 2018. Under no circumstances do we sell your data to third parties. In the following, we will inform you in detail about the processing of your data at Heylen Group.
For comments or questions about data protection, please contact us by phone at 014/23.16.26 (during office hours) or by e-mail at firstname.lastname@example.org.
We will then be happy to help you.
This data protection information applies to the processing of data by Gruppo XII BVBA, with registered office at 2200 Herentals, Diamantstraat 8/214, Belgium, KBO 0543.754.977, and its affiliated and associated companies (hereinafter referred to as the “Heylen Group”).
You can contact the data protection officer of the Heylen Group at this address (for the attention of the Data Protection Department), by telephone at 014/23.16.26 (during office hours) or by e-mail (email@example.com).
2.1 Accessing our website
When you visit our website, the browser on your device automatically sends information to our website’s server and temporarily stores it in a so-called log file. We have no influence on this.
The following information is also stored without your intervention and saved until it is automatically deleted:
In so far as the GDPR applies to this, the processing of the IP address and other data takes place on the basis of Article 6(1)(f) GDPR. Our legitimate interest stems from the purposes of data collection listed below. However, your identity cannot be immediately deduced from the data collected and we will not do so.
We use your device’s IP address and the other data specified above for the following purposes:
The data is stored for a period of 52 days and then automatically deleted. Furthermore, we use so-called cookies and tracking procedures on our website. The exact procedures and data used for this purpose are explained in more detail in section 2.3.
2.2. Data processing within the framework of the contact form
If you provide us with your e-mail address and name via the contact form, we will contact you in connection with your request. You may withdraw your consent to the use of your e-mail address at any time, free of charge. To do so, please send us a short message (firstname.lastname@example.org).
Your personal data will be deleted one year after the conclusion of the last contact.
2.3. Online contacts and website optimisation
2.3.1 Cookies – Algemene informatie
We make use of so-called cookies on our website. These are small files which your browser automatically creates and which are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. If these cookies are personal data, they are used on the basis of Article 6 (1) f) GDPR. Our legitimate interest lies in the optimisation of our website. Cookies do not damage your device, do not contain viruses, Trojan horses or other malware. The cookie stores information that is in any case related to the device used. This does not mean that we get to know your identity immediately. You therefore use our website as anonymously as possible.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, switching off cookies completely may result in you not being able to use all the functions of our website.
The retention period of cookies varies and depends on the intended use.
2.3.2 Google Analytics
For the needs-based design and continuous optimisation of our web pages, we use Google Analytics, a web analysis service provided by Google Inc. In this context, pseudonymised user profiles are created and cookies are used. The information generated by the cookie about your use of this website, such as
and possibly further information are transmitted to a Google server in the United States and processed on our behalf. The information is used to evaluate the use of the Heylen Group website, to compile reports on website activities and to provide other services relating to website and Internet use for market research purposes and needs-based design of these Internet pages.
This information can also be passed on to third parties if this is legally required or if third parties process this data on behalf of the company. Your IP address will not be merged with other Google data under any circumstances. The IP addresses are made anonymous so that identification is not possible (so-called IP masking).
2.3.4 Use of Google Invisible reCAPTCHA
The data processing described above takes place on the basis of a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
The protection of our computer systems and in particular the protection of the functionality of our website should be considered a legitimate interest.
The provisions of this privacy statement regarding the general right of objection shall, of course, continue to apply.
With the exception of the processing described under 2.3.2. and 2.3.4., we do not transfer your data to recipients outside the European Economic Area. The processing described under 2.3.2. and 2.3.4. involves a transfer of personal data to the servers of Google Inc. located in the USA. The data will be transferred in accordance with the principles of the so-called EU-US Privacy Shield.
In addition to the right to withdraw your consent, you also have the following rights in certain cases:
In addition, under Article 21(1) GDPR, an objection may be made to the processing of data on grounds relating to the particular situation of the data subject or for direct marketing purposes.
This general right of objection applies to all processing purposes described in this Privacy Statement that are processed on the basis of Article 6(1)(f) GDPR.
According to GDPR, we are only obliged to introduce such a general objection if you give us reasons of great importance (e.g. possible danger to life or health).
All personal data transferred by you will be transmitted using the generally accepted and secure standard SSL (Secure Socket Layer). SSL is a secure and proven standard which is also used, for example, in online banking. You can recognise a secure SSL connection by the s connected to the http (i.e. https://…) in the address bar of your browser or by the lock symbol in your browser.
If you have any complaints, we are always ready to deal with them with care.
If you do not agree with the way we work, you can always contact our supervisory authority:
Privacy Commission / Data Protection Authority,
Rue du Printing 35
T+32 (0)2 274 48 00
Still have questions? Then just get in touch with us. We are at your disposal with words and deeds!